“Is it true that all medical personnel are the same?”
I directed this question at my friend after she complained bitterly about her experience with a few doctors in school.
Hello everyone. Welcome to another week with this amazing contest organised by @hive-168205. I’m glad to share my "day" with you here.
Last week, she was so ill that she couldn’t attend all the classes, but had to go to the clinic to take care of her health.
About three days ago, I joined her to the clinic on campus to get her test results. On arrival, first at the laboratory, the lab man, asked what problem I had. But my friend immediately answered that I was her friend who just came to wait for her to be through with everything.
As if the man was waiting for her to land, he ordered me out of the office, almost in a tone like we had a fight the previous day.
I was surprised myself, but stepped out of the office at once.
From where I sat outside, I heard the man questioning my friend why she would bring people to the office just because of a little illness.
My friend kept apologising to the man, but he never listened. After some minutes, my friend came out with the result downcast, she showed me the papers and heaved a heavy sigh.
She apologised to me for the embarrassment, but that was not a new thing to me. One should always expect things like this, especially if most of the things in a place are free.
When we were about to leave for the doctor’s office, she was scared again. She said the last time she went to see the doctor, the woman literally shouted that she was wasting her time, and should go straight to what was important.
This alone made her afraid of going to see the doctor already.
"Could it be because we’re students?
Why are all medical personnel the same?" She asked.
I could see the fear in her eyes, it was also felt in her shaky voice.
And the question now is, how can sick people feel comfortable going to the clinic when "some" of these health workers are already making it difficult for them to express themselves freely?
Whether one is a student, or a working class individual, or even an elderly person, everybody deserves some respect, even while they are sick.
It is the duty of a professional health worker to make these patients feel relaxed and comfortable, and open up to them what really bothers them.
But this seems to be far-fetched in our school clinics, and some other well established hospitals.
How about the economic aspect? Once unprofessionalism is seen, these clinics can lose patients, and that’d automatically bring a decline in their income rather than increase it.
After leaving the clinic that day, I can’t advise anyone to go there for anything. There are so many other hospitals to go to, and we'd be just fine.
This would help the owners of that establishment if the employees need to be trained again, or if there's anything that can be improved on.
A little act of kindness, and soft-speaking, even a smile, can improve a patient's health psychologically.
This was my experience, and I'm glad to have it as my diary today in this contest.
Would like to invite @bossj23, @josepha, and @akareen to participate in this contest.